Sunday, March 25, 2012

Web Analytics 101: Definitions: Goals, Metrics, KPIs, Dimensions, Targets

By Avinash Kaushik

clusterIt is surprising how often these "simple" things come up.
"What is the difference between a metric and a key performance indicator (KPI)?"
"What is a dimension in analytics?"
"What is segmentation?"
"Are goals metrics?"
And many more.
There seems to be genuine confusion about the simplest, most foundational, parts of web metrics / analytics. So in this short post let's try and see if we can fix this really basic problem.
Definitions and standard perspectives on these terms will be covered in this post:

  1. Business Objectives
  2. Goals
  3. Metrics
  4. Key Performance Indicators
  5. Targets
  6. Dimensions
  7. Segments
A standard definition will be provided, but more than that my hope is to solidify your understanding with concrete examples and pictures.  Read More

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